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FAQ

Brand Ambassador

You can apply to be a Brand Model here: https://www.tasteetreasures.com/referrer-signup

You can you this link to sign in to our portal:

Portal Link

If you have a question about the Brand portal, payments, discounts, etc send a message using the contact form or email: support@tasteetreasures.com

Shipping

No. You do not need to worry about VAT or other import taxes to when purchasing from our store.

We currently ship to all of North America, Europe, and most countries in Asia.

We cannot ensure shipping times for all other countries including all of South America.

Free Shipping

We currently use USPS First Class with Tracking Numbers for all orders. Arrival of your order is typically 2-4 business days and can be tracked using the tracking number and links provided after check out.

Missing Shipments

If your shipment is lost or stolen but says it was delivered, use the contact form below or email us at support@TasteeTreasures.com and we will work the shipping company to get you a refund or re-send your order

Where is my Order?

If you have not received an email with tracking information feel free to check our https://track.shipstation.com/f/r/i/QLk1dWhtYSFNbxorSvke4g%3D%3D tracking App

We are always here to make your buying experience simple and easy.

Email us at support@tasteetreasures.comsupport@tasteetreasures.com or use our simple https://www.tasteetreasures.com/pages/contact-uscontact us form.

Orders placed Friday evening through Sunday evening are shipped on Monday.

CARE GUIDE

Hand washing or using the delicate wash cycle with similar items is suggested. Low tumble dry cycles or hang dry. For the most accurate washing instructions use the below guide to understand the symbols located on your labels

Size Guide for TasteeTreasures

We work hard to make sure our sizes stay consistent. This means our staff try on each and every product. We then make sure our models feel comfortable in each product. This helps us confidently sell using USA Sizes.

We are confident you'll be happy with your choice and it will fit perfectly but just in case we offer exchanges and returns for 1 year after purchase!

Use the Size Guide next to each product to pick the perfect size!

FAQ/HELP (TT)

Yes, nothing else needs to be said!

You should always login to the website to change any information in our system.

If you wish to change your name because of any personal reason you can reach us at: Support@tasteetreasures.com and we will change it ASAP.

Our goal is always to make buying from us as easy and simple as possible. We want you to always be able to get a hold of a real person if you need a quick response.

We are happy to assist with any questions or issues by phone:

Monday-Friday 9am-5pm EST

(678) 948-5458

We are also happy to assist by email using the form on this page or by sending us an email at support@tasteetreasures.com

Email us directly at: Support@TasteeTreasures.com

SPONSORSHIPS, PARTNERSHIPS AND EVENTS

Partnerships

If you would like to partner with TasteeTreasures in some way feel free to contact us with the details and someone will contact you to discuss options. Since partnerships take all kinds of different factors and formats in to account we would contact you directly to discuss the details. The following are some common questions you may want to answer in your initial email to us to save time. 

Use the main Contact Us Form.

Common Questions to answer:

What type of partnership are you looking for?

A description of you or your organization.

What type of impact do you expect this partnership will have on TasteeTreasures?

Sponsorships or Events

If you would like TasteeTreasures to Sponsor your event or organization in some way feel free to contact us with the details and someone will contact you to discuss options. Since sponsorship can take all kinds of different forms, we would contact you directly to discuss the details. The following are some common questions you may want to answer in your initial email to us to save time.

Use this Contact Form Link for your request.

RETURNS AND EXCHANGES

If you wish to exchange an item for a different size, simply go to our [Return center] and choose the exchange option.

This simple self-serve portal allows us to send you any shipping labels needed to return your item and get you the size you need right away.

You will need your Order Number to locate your order for exchanges.

How Do I Return or Exchange Something?

Here at TasteeTreasures, we offer free Returns and Exchanges.

Our Returns and Exchanges policy covers you for 1 year, 365 days!!!!!

****Covid - 19 Changes****

As a result of Covid-19, we are taking precautionary steps to ensure our warehouse stays clean and sanitary. All returns and exchanges will be stored at a secondary site until further notice. This will result in longer wait times on returns and exchanges.

To be eligible for a return, your item must be unused with tags attached and in the same condition that you received it.

To start a return, head over to our Returns Center and start a return in our simple easy-to-use return center. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

How To Return an Item?

To return your product, you should use our easy Return Centerprocess or if you want to send the product via your own shipping please send your product to:

**TasteeTreasures**

805 Lake St.

PMB #169

Oak Park, IL 60301